You may place your order anytime online 24/7 on our website www.zhanespressure.com
- DO YOU SHIP TO MY COUNTRY?
We ship within the USA, Local pickup/delivery is available in the Triad Area Only. Continue to check for updates on International Shipping!
- WHAT ARE THE FORMS OF PAYMENTS ACCEPTED?
We accept all major credit cards, PayPal, and Stripe. When placing an order, the correct billing address must be entered for the order to be approved. The billing address is the address registered on your account.
- DOES MY ORDER REQUIRE VERIFICATION?
Some orders are subject to Zhane’s Pressure Verification procedure which means that, for your protection from credit card fraud or identity theft, we may ask you to verify that you're the card owner or that order and that ship-to information are legitimate.This process rarely delays an order, and generally requires a verification email. If your order requires Verification, we will advise you by e-mail. That is why it's important that you place an order with your correct email address. It is also important that you understand what we mean by bill-to information on the checkout process. The bill-to address is the address to which your bank mails your monthly credit card statement. The bill-to address you give us must agree with the address that the card issuing bank has on file. Please be sure you provide the correct information, even if the items are to be shipped to a different location. We regret that this is necessary, but it is designed to protect the card owner as well as the retailer. If we are unable to verify this information within 3 business days a refund will be issued immediately.
- HAS MY ORDER BEEN SHIPPED?
You will receive an email order confirmation once your order has been received, in addition, a shipping confirmation email will be sent once your order has been shipped. This confirmation will include the tracking number for your package.
- CAN I MODIFY/CANCEL MY ORDER?
Unfortunately, once your order has been confirmed we are unable to cancel any order.
We do our best to restock the best sellers. Please email us, if you need more information on a specific product.
- WHY IS MY PRODUCT OUT OF STOCK?
Because of our quest to provide you with the latest in fashion we do not stock large quantities of any item. For this reason, we may not have the merchandise you have ordered. Don’t be sad, we update our site daily with stuff that you will love.
- WHERE IS MY PACKAGE SHIPPING FROM?
All packages are shipped from North Carolina, USA. Our estimated shipping time remains the same and so does the quality of the item. If you have a question about if a product is on hand please let us know by emailing us.
- WHAT IS YOUR PHONE NUMBER?
At this time, we only contact customers via email. Customer service is available 24/7 and emails are responded within 24 hours.
